Mack Defense Completes Surveillance Audit for ISO Standards


ALLENTOWN, PA (Jan. 24, 2019)  – Mack Defense successfully completed the first annual surveillance audit of its Environmental Management System (ISO 14001:2015) and Quality Management System (ISO 9001:2015) with no findings identified during the audit.

ISO, the International Organization for Standardization, promotes global standardization for specifications and requirements for materials, products, procedures, formats, information and quality management. Certification under ISO standards is an assurance that the ISO-required management of processes and documentation is in place.

“In addition to the standard surveillance audit topics covering ISO standards, there was an additional focus on risk mitigation and continual improvement to ensure that the products and processes we develop will exceed our customers’ expectations,” said Randy Blose, Mack Defense director, purchasing, quality, integrated product support and lead for the ISO certification. “Our entire organization was engaged and focused on improving and maintaining our systems to ensure a positive outcome”

ISO 9001:2015 is a quality management system (QMS) that gives organizations a systematic approach for meeting customer objectives and providing consistent quality. ISO 14001:2015 is an emergency management system (EMS), which gives organizations a systematic approach for measuring and improving their environmental impacts. Mack Defense’s EMS and QMS also provide the organization with tracking and measurement capabilities for continuous improvement.

Mack Defense, a wholly owned subsidiary of Mack Trucks, is responsible for the sale of heavy-duty trucks to federal- and ministerial-level customers globally. Mack Defense, LLC, is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs almost 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2017 the Volvo Group’s sales amounted to about $39 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm.

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